Cookie Policy

This Cookie Policy explains how InsulationPal ("we," "us," or "our") uses cookies and similar tracking technologies on our website insulationpal.com (the "Site"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.

By using our Site, you consent to the use of cookies as described in this Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the site owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Site to function properly. They enable basic functions like page navigation, access to secure areas, and maintaining your session. The Site cannot function properly without these cookies.

Examples:

• Authentication cookies - Keep you logged in to your contractor account
• Security cookies - Protect against fraud and enhance site security
• Load balancing cookies - Distribute traffic across our servers

Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are visited most often and if users receive error messages. This information helps us improve how our Site works.

Examples:

• Google Analytics - Tracks visitor behavior and site usage patterns
• Performance monitoring - Identifies technical issues and page load times
• Error tracking - Helps us identify and fix bugs

Functionality Cookies

These cookies allow the Site to remember choices you make (such as your location, language, or text size) and provide enhanced, personalized features.

Examples:

• Preference cookies - Remember your settings and preferences
• Location cookies - Remember your selected service area
• Theme cookies - Remember your display preferences (if applicable)

Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples:

• Google Ads - Delivers targeted advertisements based on your interests
• Facebook Pixel - Tracks conversions and retargets visitors
• Retargeting cookies - Show relevant ads on other websites

Social Media Cookies

These cookies are set by social media platforms (like Facebook, Twitter, or Instagram) and enable you to share content with your social networks. They may track your browsing activity across different sites.

3. Third-Party Cookies

In addition to our own cookies, we use various third-party cookies to provide services and analyze site usage:

• Google Analytics: Provides website analytics and visitor insights
• Google Ads: Delivers and measures advertising campaigns
• Stripe: Processes secure payments for contractor credits
• Vercel: Provides hosting and content delivery services
• Supabase: Manages our database and authentication services

These third parties have their own privacy policies that govern their use of cookies and personal information. We recommend reviewing their policies to understand how they use your data.

4. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To verify your identity and maintain your logged-in session
• Security: To detect and prevent security threats and fraud
• Preferences: To remember your settings, language, and location preferences
• Analytics: To understand how visitors use our Site and identify areas for improvement
• Performance: To monitor site performance and troubleshoot issues
• Marketing: To deliver relevant advertisements and measure campaign effectiveness
• Personalization: To provide customized content and recommendations

5. Cookie Duration

The cookies we use have varying lifespans:

• Session Cookies: Deleted when you close your browser
• Short-term Persistent Cookies: Expire within hours or days
• Long-term Persistent Cookies: Can last for months or years

The specific duration depends on the cookie's purpose and settings.

6. How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete existing cookies
• Block all cookies
• Block cookies from specific websites
• Block third-party cookies
• Delete cookies when you close your browser

Here are links to cookie management instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Opt-Out Tools

You can opt out of certain third-party cookies:

• Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance Opt-Out
• Network Advertising Initiative Opt-Out

Mobile Devices

Mobile devices typically have settings that allow you to limit ad tracking or reset your advertising ID. Check your device settings for options related to privacy and advertising.

7. Impact of Disabling Cookies

Please note that if you disable or refuse cookies:

• Some parts of our Site may not function properly or may be inaccessible
• You may need to manually adjust preferences each time you visit
• You may not be able to log in to your contractor account
• Your user experience may be degraded
• You may see less relevant advertising

Strictly necessary cookies cannot be disabled as they are essential for the Site to function.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no common understanding of how to interpret DNT signals, our Site does not currently respond to DNT signals. However, you can still manage cookies through your browser settings as described above.

9. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

• Web Beacons (Pixels): Small transparent images embedded in web pages or emails to track user behavior and measure email campaign effectiveness
• Local Storage: Browser storage that allows websites to store data locally on your device
• Session Storage: Temporary storage that is cleared when you close your browser tab
• Server Logs: Automatically collected information about your device, browser, and interactions with our Site

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Cookie Policy on this page with a new "Last Updated" date. We encourage you to review this Cookie Policy periodically.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: